About BULLDOG
Bulldog Cleaning & Restoration believes in offering unmatched customer support through clear communication and transparent work practices. We emphasize the use of technology and afford all team members access to industry training and best practices to ensure a high quality work product and customer experience throughout Philadelphia, Bucks County, Montgomery County and Southern New Jersey.
Why Choose BULLDOG®
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IICRC CERTIFIED MASTER RESTORERS
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IICRC - WRT
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IICRC - ASD
Our company specializes in water damage clean up and restoration. Our team is certified through the IICRC and trained to handle any size water damage from just about any source. Contaminated water, sewage, outside ground water - no problem for our experienced staff!
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IICRC CERTIFIED MASTER RESTORERS
Fire damages are typically complex. How we treat fire damaged properties may change based on source, combustible materials, odors and water damage. Our team has Master Fire/Soot/Smoke Restorers on staff to better help develop and execute a custom restoration plan for you.
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IICRC AMRT Certified Technicians
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Certified Mold Inspectors - NAMP
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Microbial Remediation Supervisors - IAQA
Initial mold inspection and testing is paired with an indepth visual inspection of the property designed to locate moisture issues and outline areas of concern regarding suspected microbial growth. Once identified, a mold remediation protocol is drafted, based on the ANSI.IICRC S520 Standard and paired with a detailed proposal for microbial remediation.
*Post Remediation Verification ("PRV") should be performed by an independent third party in the event our team is contracted for the remediation and removal portion of the project*
Carpet & Upholstery (Textile)
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IICRC Master Textile Restorers
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IICRC Color Repair Technicians
Carpet cleaning, upholstery cleaning, carpet dyeing and repair. Our experienced staff can handle any size cleaning and/or color restoration project from start to finish.
Latest Technology & Training
We've all had to hire a service based business at some point in time. Whether its a plumber, HVAC company, pressure washer or lawn care company, theres only a thin line between good service & great service. At Bulldog, we're constantly striving to improve our customers experience. At the same time, we are also looking for ways to streamline our processes and increase efficiency. For this reason, we've implemented the latest in service industry tools, technology and training. Check out a few of the changes we've made to help us serve you efficiently whilst maintaining a high level of transparency in our communication, production and billing practices.
Client Portal Access
From the point of first contact, our customer service representative will add your information into our system. From there, we can send a link via email or text allowing you access to your personal client portal. Our customers are able to upload photos and videos of the service area, request estimates or changes to proposals, make selections and even communicate directly with our staff. As the project continues, all production related photos, files, videos, estimates, invoices and more, get uploaded to the Client Portal allowing full transparency on your project, 24/7 - Day or Night.
"On My Way" Texts & Direct Messaging
Growing up, it was a universal pain to wait for the cable man. You never knew when or if they would arrive. Not with Bulldog! Our team makes it easy by providing a one hour arrival time and by sending an "On My Way" text message, alerting you to the estimated arrival time of our technician. With direct text messaging capabilities, you will always receive a fast response and know when we are on the way to your home or business. Don't have time to upload photos to your Client Portal? Send us a text with the files and we can take care of that for you. From the time you reach out until the day we wrap up production, our job is to make our service as seamless and stress free as possible.
Remote Monitoring and Equipment Tracking
Selfishly this is just as much for our team as it is for our customers. By enabling equipment tracking, we reduce the number of lost equipment saving thousands of dollars in needless replacement costs. Our remote monitoring system also reduces the number of times we need to return to your home or business just to take readings. During a water damage especially, the insurance carrier likes to see daily psychrometric logs detailing temperature, GPP, RH and DewPoint. They also like to see daily moisture content readings to show our drying efforts are successful. Our team understands how intrusive an unexpected water damage can be. Our goal is to reduce the number of times we have to bother you at home or work by closely monitoring drying progress remotely from our office.
Direct Insurance Billing
You are our customer, NOT the insurance company. With that said, our company is able to submit our invoice and all necessary information to your insurance carrier on your behalf. This can significantly reduce the amount of work you need to do on your end in terms of downloading and emailing our documents. All carrier communications are recorded and/or include our customer, making it easy to know where we are at in the collections process. Our team will provide citations from the standard of care and offer justifications for the work completed, as well as other supporting documentation for our billing. Our goal is to always have the insurance carrier pay 100% of invoice and have a pretty good success rate in that department.
EMERGENCY RESTORATION EXPERTS
Bulldog Cleaning & Restoration specializes in emergency and non-emergency specialty cleaning and restoration services. This includes water damage restoration, fire damage restoration, mold remediation and testing, hard surface floor care and full property restoration to name a few. Our IICRC Certified specialists are available 24/7 - Day or Night - to assist commercial and residential customers through immediate response, source identification and removal/repair, structural drying and full property reconstruction.
Our team includes IICRC Certified Master Restorers, expert level estimators, mold inspection and remediation specialists and property construction professionals. Through the use of technology, we offer all customers the ability to monitor progress remotely, add, download and communicate through online portals as well as increase in billing transparency through detailed itemized invoicing accessible 24/7.
